The HVAC industry isn’t immune to shady players looking to rip you off. Don’t fall for their tricks! Here are the 8 most common HVAC repair scams you need to watch out for—and how to fight back.
8 COMMON SCAMS IN THE INDUSTRY:
1. Bait and Switch
Some HVAC companies will lure you in with irresistible deals just to drain your wallet later. Whether it’s a “too-good-to-be-true” quote or a “free service” offer, the goal is always the same: get inside your home and upsell you on unnecessary services or products.
Don’t fall for it. If an offer sounds suspiciously cheap, it’s time to call for a second opinion. Remember: scams thrive on trust—you owe it to yourself to double-check!brands will decide to go in 2016 & beyond, as they try to tell their story to their customers.
2. The Refrigerant Recharge Racket
Here’s the truth: refrigerant in your system doesn’t just “run out.” If it’s low, there’s a leak—and that’s the real problem.
Dishonest technicians will exploit this by charging you for a “recharge” instead of fixing the leak. Worse, they might even bill you for more refrigerant than they actually use!
Pro tip: Supervise the refill process. They should charge by weight, and you deserve to see the numbers.
3. The R-22 Lie
Think R-22 refrigerant is illegal? Think again. Some contractors have been lying to customers, claiming R-22 can no longer be used.
Here’s the deal: while R-22 production stopped in 2020, reclaimed and existing stocks are still perfectly legal and available. Rare, hard to finf- but sometimes available. Yes, it’s pricier than modern alternatives, but don’t let anyone scare you into replacing your entire system unless it’s truly necessary.
4. The “Cracked Heat Exchanger” Scare Tactic
A cracked heat exchanger is serious business—but it’s also a popular scam. Some technicians will claim your furnace is dangerous and push for costly repairs without showing you any proof.
Here’s what to do: Ask to see the crack yourself. Better yet, request a carbon monoxide test. A reputable tech will have the tools and data to back up their claims.
5. Unnecessary Part Replacements
“Your system is old, so you need to replace this part… and this part… oh, and this one too.” Sound familiar? It’s a classic scam.
In most cases, only one malfunctioning part is to blame for system issues. If a technician claims multiple parts need replacing, hit pause and get a second opinion. Don’t let anyone pressure you into a costly overhaul unless it’s absolutely justified.
6. Pushing Oversized Units
Bigger isn’t always better—especially with HVAC systems. Some contractors will push oversized units that don’t fit your home’s needs just to inflate their profits.
The result? You’ll pay more upfront, rack up higher energy bills, and deal with frequent maintenance headaches. Always consult a trusted professional to ensure the unit size matches your home.
7. No Price Breakdown
If a contractor refuses to provide a detailed cost breakdown, it’s a huge red flag. They might be hiding inflated charges or pushing you toward an overpriced replacement.
Demand transparency. A trustworthy technician will explain every charge clearly. If they don’t? Walk away.
8. Upfront Cash Demands
No legitimate HVAC company will ask for full payment upfront. Scammers do this to pocket your money and vanish. Plain and simple.
Rule of thumb: Never pay before the work is done. Reputable companies will invoice you after services are rendered.
5 POWER MOVES TO AVOID HVAC SCAMS
Now that you know the tricks, here’s how to outsmart the scammers:
1. Always Get a Second Opinion
If something doesn’t feel right, it probably isn’t. Don’t hesitate to get another technician to inspect your system. It could save you thousands. ARC Electric is famous for giving honest second opinions!
2. Be Wary of “Free” Offers
Free inspections or too-good-to-be-true deals are often the gateway to upselling scams. Stay alert and don’t commit to anything without doing your homework.
3. Demand a Written Agreement
Verbal promises mean nothing. Always insist on a written contract to protect yourself—and your wallet.
4. Check Reviews Like a Hawk
Before hiring anyone, dive into their online reviews. A sprinkle of bad reviews is normal, but a pattern of scam complaints? That’s your cue to run.
5. Ask for Proof—Every. Single. Time.
If a technician claims something is broken, demand to see it. Whether it’s a photo, a live demonstration, or hard data, proof is non-negotiable.
At ARC ELECTRIC Heating & Air Conditioning, Inc. we don’t just repair HVAC systems—we restore your trust in the industry. If you’re in the Greater Cincinnati/Northern Kentucky area and need a second opinion, give us a call. Don’t let scammers win. Protect your home, your money, and your peace of mind.
ARC Electric Heating & Air Conditioning, Inc.
📞 (859) 441-7161
🌐 arcelechvac.com
Stay cool. Stay confident. Stay Scam Free. We’ve got your back.
